Nomad VestbrookLicenses & Regulatory Information
This page explains, in general terms, who operates Nomad Vestbrook, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- What this is not
- Regulatory framework
- Regulatory contact
- Jurisdictions
- Requesting documents
- Notes on this page
Which legal entity operates the service
Nomad Vestbrook is a trading name of the organisation that manages and administers this website along with the corresponding user platform.
The operating company is the entity you contract with when you accept our Terms of Use and open an account. Its full registered name, its legal form, its registered particulars and the identity of the group it belongs to are set out in the client agreement you receive at onboarding, and are supplied on request through the routes described in the "Requesting documentation" section below.
Given that corporate structures, registered information and operational arrangements are subject to change, we intentionally do not publish them as permanent content in marketing materials. Your client agreement and the accompanying documentation package represent the definitive authority; if this page conflicts with those documents, the documents shall take precedence.
Group companies and service providers
Certain operations - infrastructure provision, payment handling, financial data, client verification systems - are performed by qualified external service providers pursuant to formal contractual arrangements. The types of external provider we engage, and the manner in which your personal data is processed by them, are outlined in our Privacy Policy. We do not publish provider names on this page.
What Nomad Vestbrook is not
Articulating what falls outside our scope is equally critical as outlining what is included.
| Statement | Position |
|---|---|
| Personal investment advice | Not provided. Information, education and market commentary are general in nature and do not take your circumstances into account. |
| Tax, legal or accounting advice | Not supplied. Seek guidance from a duly qualified advisor appropriate to your location. |
| A bank or a deposit account | Balances are not bank deposits, do not earn a guaranteed rate, and are not covered by any deposit-guarantee scheme. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not trade an account on a client's behalf at our own discretion. |
| Execution and account services | ✓ Supplied, conditional upon confirmation, meeting requirements and adherence to specified conditions. |
Your capital remains at risk. Investment values may decrease or increase and returned amounts may be lower than initial contributions. Review the Risk Disclosure statement prior to engaging with the service.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.
- 03
Handling of client money
Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.
- 04
Fair and clear communication
Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.
- 05
Data protection
Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.
- 06
Complaints handling
A documented formal complaints mechanism featuring acknowledgement of receipt, thorough examination, and a detailed response delivered within the period specified at the moment your complaint is registered.
Where a jurisdiction imposes stricter local requirements than those above, the stricter requirement applies to clients resident there.
Regulatory and compliance questions
Enquiries concerning our regulatory standing, our compliance systems, or concerns requiring escalation should be directed through the compliance channel rather than general enquiries.
How do I raise a compliance question?
Send it through the contact page and label it "Compliance". Supply the registered account email if you maintain an account, and provide a brief overview of your matter.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How do I report suspicious activity or misuse of our brand?
Use the report abuse page. Impersonation of Nomad Vestbrook in messages, adverts or cloned sites should be reported there so we can act on it.
Are institutional or press enquiries handled here?
Yes - forward them via the contact form with an explicit heading and they shall be directed to the appropriate department.
Jurisdictions served and excluded
The service is made available solely in locations where we are authorised to provide it. Eligibility is evaluated at account creation based on your country of domicile, and circumstances can alter.
Where the service is offered
Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.
Where the service is not offered
- Countries and territories subject to applicable international sanctions or embargoes.
- Regions in which supplying this category of service to individual clients necessitates a regulatory licence that we do not currently possess.
- Jurisdictions identified as high risk for financial crime under applicable rules.
- Any territory we have chosen to exclude for internal risk reasons.
No solicitation
Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.
How to access regulatory and corporate documentation
Current account holders, prospective account holders and professional business partners are entitled to request our regulatory and corporate records. Such documentation is made available upon request rather than through public disclosure.
What can be requested
- Confirmation of the operating entity and its corporate particulars.
- The current client agreement and the schedule of costs applicable to your account.
- An outline of our anti-money laundering and client-identification protocols.
- The process for handling complaints and the mechanism for further escalation.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Use "Regulatory documentation request" as the heading.
- 02
Identify yourself
Indicate your status as an active client (and supply the registered account email) or prospective client, and specify which records you require.
- 03
Receive the pack
Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Notes on this page
- This page provides information only. It is not binding contractual language and is not a substitute for your client agreement.
- Figures, caps or timeframes cited throughout this site are approximate; the values recorded in your account are definitive.
- The content of this page is reviewed periodically; the version published here is the current one.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are carrying out due diligence on Nomad Vestbrook, ask us directly. We would rather send you the actual documents than have you rely on a summary.
Request the compliance pack
Corporate particulars, client agreement, AML summary and complaints procedure.
- Subject heading: "Regulatory documentation request".
- Transmitted to the registered contact information held on record.
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